fuelpass.gov.lk - fuelpass QR Code (fuelpass gov lk)

Privacy Policy

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Privacy Policy for FuelPass.gov.lk

Effective Date: 12th August 2023

FuelPass.gov.lk is the official digital platform designed to manage Sri Lanka's national fuel distribution system. This essential service utilizes a unique QR code system to ensure fair and equitable access to fuel resources for all registered vehicle owners. Users can easily register their vehicles, generate their personalized FuelPass QR code, and present it at authorized fuel stations to receive their allocated quota. The system aims to streamline the distribution process, manage national fuel demand efficiently, reduce queue times, and combat unauthorized hoarding, thereby enhancing transparency and bringing a structured approach to fuel access for eligible citizens.

This Privacy Policy describes how FuelPass.gov.lk (referred to as "we", "us", or "our") collects, uses, and discloses your information when you use our services through FuelPass.gov.lk, FuelPass gov lk, or fuelpassgovlk.online (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you.

a. Personal Identification Information (PII)

When you register for the FuelPass Service, we may collect personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Full Name
  • National Identity Card (NIC) number or Passport number
  • Contact number (mobile phone number)
  • Email address
  • Vehicle Registration Number(s)
  • Vehicle Type (e.g., car, motorcycle, three-wheeler, bus, lorry)
  • Chassis Number
  • Fuel Type
  • Address (optional, for verification purposes if needed)

b. Usage Data

We automatically collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

c. Transaction Data

When you receive fuel using your FuelPass QR code, we collect data related to the transaction, including:

  • Date and time of fuel purchase
  • Amount of fuel purchased (litres)
  • Fuel station identifier
  • Remaining quota for the registered vehicle

2. How We Use Your Information

We use the collected data for various purposes, primarily to manage the national fuel distribution system and enhance the user experience:

  • To Provide and Maintain the Service: To register vehicles, generate QR codes, and facilitate fuel allocation.
  • To Manage Your Registration: To manage your account as a user of the Service.
  • To Ensure Fair and Equitable Distribution: To enforce national fuel quotas and prevent unauthorized hoarding.
  • To Monitor and Analyze System Performance: To understand how the Service is being used and to improve its efficiency, reliability, and security.
  • To Detect and Prevent Fraud: To identify and prevent fraudulent activities or misuse of the FuelPass system.
  • To Communicate With You: To send you important notices, updates, or support messages related to the Service.
  • For Research and Analytics: To perform statistical analysis and generate reports (anonymized or aggregated where possible) for government decision-making regarding fuel management.
  • To Comply with Legal Obligations: To adhere to applicable laws, regulations, and governmental requests.

3. Sharing and Disclosure of Your Information

We may share your information in the following situations:

  • With Authorized Fuel Stations: Your FuelPass QR code contains encrypted information that, upon scanning, allows authorized fuel stations to verify your vehicle details, fuel type, and allocated quota to dispense fuel.
  • With Government Authorities: Your information may be shared with relevant government ministries, departments, or law enforcement agencies as required by law, for public interest, or for fraud prevention and investigation.
  • For Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • In Cases of Emergency: To protect the personal safety of users of the Service or the public.
  • Aggregated Data: We may share aggregated or anonymized data that cannot be used to identify you personally with third parties for analytical, research, or reporting purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

a. What are Cookies?

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

b. How We Use Cookies:

  • Session Cookies: We use Session Cookies to operate our Service efficiently. These are temporary and are erased when you close your browser.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes to protect user accounts and data.

c. Your Choices Regarding Cookies:

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service effectively.

5. Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures designed to protect your Personal Data from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, access controls, and regular security audits.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. Your Data Protection Rights

Depending on the applicable laws, you may have the following rights regarding your Personal Data held by us:

  • The Right to Access: You have the right to request copies of your Personal Data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your Personal Data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We may require you to verify your identity before responding to such requests.

8. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: